Price Matching Policy for Embroidery Quotes

At Kelly Anne Embroidery, we value our customers and strive to provide the best possible service and value for your embroidery needs. As part of our commitment to your satisfaction, we offer a Price Matching Policy for embroidery quotes from other providers. Please review the following terms and conditions carefully:

1. Eligibility:

   • Our Price Matching Policy applies to quotes from established and reputable embroidery service providers located within the USA.
   • The quote being matched must be for the same embroidery services, including design complexity, thread quality, and item type.
   • Quotes for custom embroidery services only are eligible; bulk orders, wholesale pricing, and special promotions are excluded.

2. Requesting a Price Match:

   • To request a price match, provide our representative with a written copy of the competitor's quote  containing the company name and contact information to Kelly Anne Embroidery via email or in person.
   • The competitor's quote should be valid, current, or issued within the last 30 days at the time of your request.

3. Verification:

   • We reserve the right to verify the authenticity of the competitor's quote and confirm the details of their offered services.
   • Price matching is subject to approval at the discretion of Kelly Anne Embroidery.

4. Price Match Guarantee:

   • If your request is approved, we will match the competitor's quoted price for the equivalent embroidery services.
   • Price matching applies to the total quoted price, including all applicable fees, taxes, and charges.

5. Exclusions:

   • We do not price match quotes from individuals, unverified sources, or providers offering significantly inferior quality.
   • Price matching does not apply to previous orders, completed transactions, or ongoing projects.
   • Please be aware that alterations to the order will not be subject to price matching; the services must mirror the competitor's quote exactly.

6. Limitations:

   • Our Price Matching Policy applies to one quote per customer and per order.
   • Price matching cannot be combined with any other discounts, promotions, or special offers from Kelly Anne Embroidery.

7. Adjustments and Amendments:

   • We reserve the right to modify or revoke our Price Matching Policy at any time without prior notice.
   • All decisions related to price matching are at the sole discretion of Kelly Anne Embroidery.

8. How to Contact Us:

   • For inquiries about price matching, kindly reach out to our dedicated customer service team via email at hello@kellyanneembroidery.com or through phone at 919-695-7122 (text-capable).

By choosing Kelly Anne Embroidery, you agree to adhere to the terms and conditions outlined in our Price Matching Policy. We are committed to delivering exceptional quality and value for your embroidery needs. Thank you for considering us for your embroidery projects.

Last updated: Aug 9th, 2023

Kelly Anne Embroidery

919-695-7122

hello@kellyanneembroidery.com